Terms of Use

Last updated: July 23, 2026

Welcome to the Big Green Egg Chicago website, a division of Armitage Direct. By accessing or using this site, you agree to these Terms of Use. If you do not agree, please do not use the site. Armitage Direct is an authorized reseller of Big Green Egg products but is not affiliated with The Big Green Egg Company.

Showroom website — no online sales

This is an informational showroom website. It does not offer online ordering, checkout, or payment. Any prices, packages, and product details shown are indicative and provided to help you plan a visit — they are not offers to sell, and final pricing and availability are confirmed with us directly or at the showroom.

Quotes, visit requests, and your list

Submitting a quote request, visit request, or saved list does not create a sale, a reservation, or a binding agreement. It simply lets us follow up to help you. We may contact you about your request using the information you provide.

Accuracy of information

We work to keep product, pricing, and showroom information accurate, but we do not guarantee that everything on the site is complete, current, or error-free. Content may change without notice. Product photography and specifications are provided by manufacturers and may vary from actual items.

Warranty

Big Green Egg ceramic cookers carry a manufacturer’s Limited-Lifetime warranty. Warranty terms, coverage, and any registration requirements are set by the manufacturer; references to warranty on this site are for general information only and do not modify or replace the manufacturer’s official warranty.

Acceptable use

You agree not to use the site to:

• Break any law or infringe anyone’s rights;
• Disrupt, damage, or gain unauthorized access to the site or its systems;
• Submit false information or another person’s information without permission; or
• Copy, scrape, or reuse site content except as allowed below.

Intellectual property

The site and its content — text, layout, and graphics — are owned by us or our licensors and are protected by law. “Big Green Egg,” the EGG design, and related marks are trademarks of their owner, used here by an authorized reseller. You may view and print pages for your personal, non-commercial use only.

Third-party links

The site may link to third-party websites (such as maps or the manufacturer). We are not responsible for the content or practices of those sites.

Disclaimers and limitation of liability

The site is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the site.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted, and the “Last updated” date above will reflect the latest version.

Governing law

These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules.

Contact us

Questions about these terms? Reach us at customerservice@biggreeneggchicago.com or (773) 348-3267, or by mail at 925 W. Armitage Ave, Chicago, IL 60614.